THERE is light at the end of the tunnel for beleaguered residents of Swindon's best-known landmark.
The claim was made following a meeting between householders from the David Murray John Tower, councillors and officials.
Residents have a litany of complaints about life in the tower, which was once regarded as the most luxurious council accommodation in the borough.
Uncleaned windows, poor security, no cleaning of communal areas, easy access by trespassers and council buckpassing over complaints are among the problems listed.
Council officials have now pledged to establish which departments are responsible for areas of concern, and to seek solutions.
Residents' association member Stuart Harrison said he was encouraged by the meeting, which was held at the Civic Offices.
Mr Harrison, an Evening Advertiser photographer, added: "Myself and Bob Barratt, another member of the residents' association, went to the meeting.
"Council officials from several departments were there, along with our local councillor, John Taylor, and Andy Albinson, the lead member for housing.
"The issues are very complex, but we would like to thank Coun Taylor for unravelling the branches of the council machine.
"This enables us to ascertain who is responsible for each different issue."
Coun Taylor said: "There is light at the end of the tunnel for residents, largely because of the excellent work of the residents concerned.
"They are doing a good job in not only asking good questions, but asking them in a very measured way and seeking solutions and information."
A further meeting is planned for next month, when progress will be reviewed.
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