A WOMAN has told the Journal she is at her "wits end", after enduring four years of regular flooding at her Woodfalls home.
Barbara Carter, of Kingsford Close, has to rush home from work every time there is a torrential downpour to remove all the furniture from her conservatory before it floods.
The problem stems from work that took place behind Mrs Carter's property shortly after she moved in.
At the time, developers working on a housing project in-filled a large ditch originally excavated to remove excess water from a storm drain located at the end of Mrs Carter's drive.
Consequently, the drain is no longer able to cope with heavy rainfall, and quickly overflows.
"This can happen four or five times a year - it literally rushes down the road, streams into my drive and then goes round the back," said Mrs Carter.
"The land drops at the back, so I get a waterfall in my garden and my conservatory gets flooded.
"The floor's all rotten and my furniture has been ruined."
To make matters worse, Wiltshire county council told Mrs Carter last week that there were still no plans to repair the storm drain - even though she first reported the problem to them soon after moving in.
"They came and dug a big hole and left it with a traffic cone on top," said Mrs Carter. "They've done nothing since - all I've got to show for it is a three-foot hole at the end of my drive with a piece of plywood over the top.
"I've been let down for four-and-a-half years.
"I get told 'We're definitely going to do something' and then they don't, or 'I'll get back to you' and they never do."
A spokesman for Wiltshire county council said they had been unable to resolve the matter due to a lack of funds, but that had since changed and they would be now liaising with Salisbury district council.
"Until we have spoken to them, we are not sure what can be done about the ditch, or if we need to look at other remedial measures," he said. "We have every sympathy for Mrs Carter and the fact her property floods, but we need to make sure that whatever solution we come to is the best one for the problem."
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