MAY we point out an inaccuracy in your article "Flood leaves pair in cold" on page three of the Malmesbury edition of the Wiltshire Gazette and Herald of December 11.

Bristol Water instituted our plumbing insurance, not Wessex Water. We would not wish to besmirch the good name of Wessex Water.

May we also emphasise that Bristol Water's definition of an emergency is when one cannot control it by turning off either the appliance or the water. We cannot envisage any circumstance when this would not apply and we consequently cancelled the policy.

J and M SMITH

Gaston Lane

Sherston