PEOPLE who have a complaint about their NHS treatment can now get free impartial advice from the Citizens' Advice Bureau.
A new service has been set up at the West Wiltshire CAB office in Mill Street, Trowbridge to provide advice to people who wish to lodge a complaint against the NHS. Anybody who lives in Wiltshire including Swindon residents can use the service.
Manager Sarah Cardy said: "This exciting project enables us to help our clients who have issues with local health services and need support. We have known for some time that clients have had concerns about local health services and have not known where to turn for support."
Two specially-trained advisers will be on hand to provide assistance in taking up a complaint by helping people compile cases, write letters and prepare for meetings with organisations.
For further information call the Independent Complaints Advocacy Service on 0845 1203782 or 01225 763880.
Alternatively visit www.cabwiltshire.org.uk
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