IS your company ready to tap into the talent and multi-million pound spending power of about 10 million people in Britain who are covered by the Disability Discrimination Act?
If not, you need to start planning now before the business case is backed up by new legal duties affecting all service-providers and small employers.
Many companies have already made changes to the way they deliver services to ensure that people with disabilities can use them or to workplaces if they have staff who have disabilities.
Nevertheless, all businesses should be aware of two important changes to the Disability Discrimination Act that come into force from October.
First, the part of the Act that protects people against discrimination at work will be extended to cover small employers those with fewer than 15 staff.
This means, for the first time, workers with disabilities will have the same rights at work regardless of the size of the company they work for.
Employers need to ensure they don't discriminate against employees or job applicants on grounds of disability and to consider making reasonable adjustments in the workplace.
Second, businesses that offer services to the public will, for the first time, be required to make reasonable changes to physical barriers that prevent people with disabilities accessing their services.
There's no rulebook different people have different needs, and some companies can afford to do more than others.
For example, it would not be reasonable for a small firm with a tight budget to undertake the same level of structural alteration that a big national company could easily finance.
Either way, it makes sense to think ahead and to incorporate alterations into other planned refurbishments. Even for the smallest companies, a lot can be done relatively cheaply.
Improving lighting and signage, installing a hearing loop or simply moving furniture won't break the bank, but might make the world of difference for partially-sighted or hearing-impaired customers.
And if physical barriers can't reasonably be changed, firms need to think about providing their services in a different way by visiting the customer at home or taking the products to them at the till, for example.
Now is the time to take stock and think about what needs to be done for customers, employees and job applicants.
The Department for Work and Pensions has produced a video, Act Now, designed to help businesses understand their responsibilities.
Free advice on all aspects of the Disability Discrimination Act is also available from the Disability Rights Commission, which has a helpline setting out examples of the sort of reasonable adjustments that can be considered.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereComments are closed on this article