THE region's postal service watchdog has welcomed improved figures from Royal Mail.

Postwatch South and West congratulated Royal Mail after it announced that its performance had improved significantly.

Gary Hepburn, regional manager of Postwatch South and West, said: "Customers will be delighted to know that Royal Mail's performance continues to improve.

"It is encouraging to know that, at last, Royal Mail is on an upward trend."

of sustainable better levels of service. Everyone involved in this turn around deserves to be congratulated."